Cancellation Policy

Payments:
For trip payments, we accept checks, Visa and MasterCard.

 

Payment schedule: Amount due:
Before January 1, 2010 $250 per person
After January 1, 2010 (more than 60-days prior to arrival date) 30% of total
At 60-days Final payment due
Within 60-days of arrival date 100% of total

Reservations made within 60-days must be guaranteed with Visa or MasterCard immediately after receiving verbal confirmation from our office. Late payments may result in releasing your reservation, and re-booking will then be subject to availability. A $25 per person change fee will apply.

Payment & Cancellation Policy:
Written cancellation notice must be received in our office to cancel a reservation (Email, Fax or Letter). Cancellation fees are $25 per person when notice is received more than 60 days prior to arrival, 50% of the total between 60-30 days prior of arrival, and 100% of the total will be retained for cancellations within the last 30 days. We strongly recommend travel insurance.

Cancellation Fee Waiver (CFW):
Life is full of uncertainties! Our remote locations and the extremely short season of Alaska make travel insurance a necessity. We offer a Cancellation Fee Waiver for the portion of your trip booked with us at the cost of only 4.8% of your total invoice. This allows you to cancel your trip with us up to 48 hours prior to the start of your package and you will receive a full refund for the services. Cancellations must be made in written form via Email, Fax or Letter. The total amount of the CFW is itemized and added to your payment. CFW is available for purchases up to 60-days prior to the start of your package. You may decline the CFW, however when not purchased, any cancellation will be subject to our Payment & Cancellation Policy.

Disclaimer of Liability:
Denali Lodges & Alaska Denali Tours reserves the right to make changes and alterations to your trip as necessary for safety, and proper handling of your trip. We spare no effort to ensure a safe trip; however outdoor activities of this nature are not entirely “risk free.” We cannot assume the responsibility for injury to participants, personal belongings, or for time or expense incurred. We are not responsible for cost of delays resulting from weather, road construction, or acts of God. Upon advancement of deposit, the depositor agrees to be bound by all of the above stated terms and conditions.


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