
For payments, we accept checks, Visa and MasterCard and American Express made to Alaskan Park Properties, Inc. in US funds.
PAYMENT/DEPOSIT: A deposit of $250 per person is due at time of booking. Final payment is 45 days prior to tour departure. Tours booked within 45 days of departure require full payment before reservations can be confirmed.
CANCELLATION CHARGES: Charges will be based on the date which cancellation notice is received. Exceptions apply.
EXCEPTIONS
Kenai River Sportsfishing Lodge: More than 120 days prior to departure - cancellation fee of lesser of $200 per person or 10% of total. 120 to 91 days prior to departure - cancellation fee of lesser of $400 per person or 20% of total. 90 to 36 days - cancellation fee of 50% of total. Within 35 days - cancellation fee of 100% of total.
Alaska Railroad: 8+ days before travel: 10% cancellation fee 7 days or less before travel: Non-changeable, non-refundable
Cruises: Individual Cruise Lines Cancellation Policies applies
CHANGES TO RESERVATION
After confirmation of your vacation, we can assist with changes to your reservation for a fee $25 per booking. Please note: any changes will be limited to the policies and charges set by our service partners and will be applied to your file. If a documentation package has been sent prior to changes, a surcharge will apply to your file.
Life is full of uncertainties! Our remote locations and the extremely short season of Alaska make travel insurance a necessity. We offer a Cancellation Fee Waiver for the portion of your trip booked with us at the cost of only 4.8% of your total invoice. This allows you to cancel your trip with us up to 48 hours prior to the start of your package and you will receive a full refund for the services. Cancellations must be made in written form via Email, Fax or Letter. The total amount of the CFW is itemized and added to your payment. CFW is available for purchases up to 45-days prior to the start of your package. You may decline the CFW, however when not purchased, any cancellation will be subject to our Payment & Cancellation Policy.
Denali Lodges & Alaska Denali Tours reserves the right to make changes and alterations to your trip as necessary for safety, and proper handling of your trip. We spare no effort to ensure a safe trip; however outdoor activities of this nature are not entirely “risk free.” We cannot assume the responsibility for injury to participants, personal belongings, or for time or expense incurred. We are not responsible for cost of delays resulting from weather, road construction, or acts of God. Upon advancement of deposit, the depositor agrees to be bound by all of the above stated terms and conditions.
I took the tour through Denali in July. Jen, our bus guide was FANTASTIC!! She made such an impression on me and my Dad...I will never forget. Her poem and love of Denali made our trip from the East coast. Thank you Jen.
- Shelley S. - July 2010
My handicapped child wanted to go to visit the Alaska wilderness, and they had everything in place to make the lodging and tours accessible for us... They even picked us up from the airport. I can't wait to do all of the tours! Thank you so much for the beautiful memories.
Karen S. from Montgomery, AL - August 2009
Wonderful people, comfortable cabins with a beautiful view! The location and facilities are great but my memories will center on the superb staff, they were very warm and helpful!
-Father Don- Cabin: #42